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Last Updated: 20-Oct-2024

At Friends Tour & Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you access our services through https://bookingtaxiserviceamritsar.com. By using our platform, you agree to the terms outlined below.

1. YOUR PRIVACY IS A PRIORITY

Your privacy is of utmost importance to us. We ensure that your personal information is handled responsibly and in compliance with applicable privacy laws. We do not sell or share your information without your consent, except as required by law.

2. YOUR CONSENT

By using our platform, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our services.

3. INFORMATION THAT WE COLLECT

We collect two types of information from our users:

  • Active Information: Information you actively provide to us, such as when making bookings or inquiries.
  • Passive Information: Information automatically collected through technologies like cookies and log files.

4. ACTIVE INFORMATION

The following types of personally identifiable information may be collected when you interact with our platform:

  • Name
  • Email address
  • Phone number
  • Payment information (processed through third-party services)
  • Travel preferences and details (e.g., pickup location, drop-off location, travel dates)

This information is provided voluntarily by you when booking or contacting us.

5. PASSIVE INFORMATION

We also collect passive information through the use of cookies and similar technologies, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited
  • Time spent on the platform

This information is collected to improve our platform’s functionality and ensure a seamless user experience.

6. USE OF YOUR INFORMATION

The information we collect is used for the following purposes:

  • To process and confirm your bookings.
  • To improve our website and services.
  • To send important updates and notifications regarding your booking.
  • To communicate offers and promotions related to our services (only if you opt-in to receive them).
  • To maintain security and prevent fraud or unauthorized access to our platform.

7. ACCESS/ACCURACY

We strive to ensure that all information you provide is accurate and up to date. You can access, update, or correct your personal information by contacting us at [Insert Contact Information]. We will take reasonable steps to accommodate your request as per legal requirements.

8. SECURING ACTIVE AND PASSIVE INFORMATION

We are committed to securing your data. We implement industry-standard security measures to protect against unauthorized access, alteration, or disclosure of both active and passive information collected through our platform. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

9. USE OF COOKIES

Cookies are small text files that our website stores on your device to improve your experience. We use cookies to:

  • Keep track of your preferences and bookings.
  • Analyze how users interact with our platform to enhance performance.
  • Offer personalized content and recommendations.

You can control or disable cookies through your browser settings; however, disabling them may affect the functionality of our platform.

10. THIRD-PARTY ADVERTISING

We may work with third-party advertising partners who may display ads on our platform. These advertisers may collect information through cookies or other tracking technologies to show you personalized advertisements based on your interests.

We do not share your personal data with advertisers, but they may collect certain passive information such as your browsing activity to deliver relevant ads.

11. LINKS

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before submitting any personal information.

12. CHILDREN

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can take the necessary steps to remove it.

13. TERMS OF USE

Your use of our platform is also governed by our [Terms and Conditions]. Please review these terms carefully, as they contain important information regarding your rights and obligations when using our services.

14. LOCATION PRIVACY POLICY

Depending on your location, additional privacy rights may apply based on local laws. For example, users in the European Union (EU) are protected under the General Data Protection Regulation (GDPR), and users in California are protected under the California Consumer Privacy Act (CCPA).

If applicable, you may have the right to:

  • Access the personal information we have collected about you.
  • Request corrections or deletions of your personal information.
  • Opt-out of the sale of your personal information.

To exercise these rights, please contact us at [Insert Contact Information].

15. JURISDICTION

This Privacy Policy is governed by and construed in accordance with the laws of Amritsar, Punjab, India. Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts of Amritsar.